Holiday Inn Express Bristol City Centre, an IHG Hotel

The property was clean, & such a comfortable bed. We particularly liked the dove, hand soap, body wash and shampoo. It was complimented by beautiful white fluffy towels. Generous selection of coffees & teas in the room. The location was perfect as a quick walk to the shopping areas yet quiet enough to recharge. The breakfast was fantastic! So much choice. The bar was warm & welcoming. The staff were absolutely fantastic! We spent Christmas Day in the bar with one member of staff dressed as Santa. They made it a special day for us and couldn’t do enough! Particular shout out to Ellie who was simply an amazing host & lady. Thank you all so much. We will return! X

Breakfast was excellent having lots to choose from, Location was great for us, as the Train Station was just across the road , and just as easy to get into the city centre. As I am Registered Partially Blind, staff were excellent, who helped with everything I needed. Many Thanks you to Zara who went out of her way to make my stay as comfortable as she could, and thanks to the rest of the staff at your hotel.

All the staff were very accommodating. Especially so late/ early hours of the morning. We had flown Into Bristol and with there being no public transportation at that hour, we booked a hotel for the evening. This hotel was located right next to Bristol temple meads the train station we would need to return home the following day- the hotel was literally a five minute walk from there if that. Which made returning home so much easier. On arrival there was someone there to great us, they were very warm and welcoming - nothing was a problem. We went upto the room everything was clean and tidy - already to just jump into bed. In the morning there were a few toiletries we needed and with the help from the hotel staff they were happy to accommodate! they put out a lovely breakfast spread, we opted for the cooked breakfast, it was all very delicious. Then shortly after breakfast it was time to collect our belongings and check out.

Right in the city centre , close to train station & shops etc , surprising quiet being next to a main road , staff were friendly & super helpful & very welcoming , having an American pick up truck I couldn’t fit under the car park barrier but there was a car park next to it that I & various vans etc could , I was expecting to have to park up the road so this was very much welcomed , we did use the restaurant , only a small selection of food available but we found something we liked so saved a walk around town and after a few glasses of alcohol meant we only had to navigate the lift lol

Having stayed in other HI Express hotels in other locations I knew what to expect. Next time I won't do the with breakfast offer as I am not a morning person.